Unshelved is an independent iPhone reading tracker. This page is the public support contact for app issues, feedback, feature requests, and privacy questions.

Send feedback or request support

Email [email protected] for app support, feedback, feature requests, or privacy questions.

You can also use the Unshelved feedback form.

The form does not require a Google sign-in, name, or email address. Please do not include sensitive personal information. Because no contact information is requested, I cannot reply directly unless you choose to include a way to reach you in your message.

Diagnostic information

When the form is opened from Unshelved, the app pre-fills:

You can review, edit, or remove these details before submitting. Unshelved does not include your books, reading history, photos, or a device identifier.

Purchases

Support Unshelved purchases are optional tips processed by Apple. They do not unlock features. For billing, refund, or App Store purchase issues, contact Apple Support.

Privacy

Read the Unshelved Privacy Policy.

Import sends the selected image to OpenAI through an App Check-protected Firebase function. Import diagnostic logs can include extracted titles, authors, and reading dates, along with technical metadata, and are stored in Google Cloud Logging with a 30-day retention period. The selected image itself is not included in these application logs. OpenAI's handling and retention of API requests are separate and are explained in the privacy policy.

For a privacy question or a request to delete a feedback submission, use the feedback form and provide the approximate submission date and enough of the original text to identify it.

App information